Terms of Service

Welcome to Holmarte. By accessing and using our website (www.holmarte.com) and purchasing our products, you agree to comply with the following Terms of Service. Please read them carefully.

1. General

  • These Terms apply to all visitors, users, and customers of Holmarte.

  • By placing an order with us, you acknowledge that you have read, understood, and agreed to these Terms.

2. Products & Descriptions

  • We strive to provide accurate product descriptions, images, and details. However, as our items are handcrafted, slight variations in color, texture, or size may occur.

  • Holmarte is not liable for such minor variations, as they are part of the uniqueness of handcrafted wooden items.

3. Orders & Payments

  • All orders are subject to acceptance and availability.

  • Payments must be made in full at the time of purchase through the payment options provided on our website.

  • Prices are subject to change without prior notice, but confirmed orders will not be affected.

4. Shipping & Delivery

  • Orders are processed and shipped within 7–10 business days.

  • Standard delivery time is 10–20 business days depending on the destination.

  • Bulk or custom orders may take up to 30 business days for delivery.

  • Holmarte is not responsible for delays caused by courier services, customs, or unforeseen events.

5. Returns, Exchanges & Cancellations

  • Returns are accepted only in cases of damaged, defective, or incorrect items (see our Returns Policy for details).

  • Order cancellations are allowed within 24 hours of purchase. Once processing begins, cancellations may not be possible.

  • Refunds, if applicable, will be processed back to your original payment method within 7–10 business days.

6. Intellectual Property

  • All content on our website—including images, designs, product descriptions, text, and logos—are the intellectual property of Holmarte.

  • You may not copy, reproduce, or use our content without written permission.

7. Limitation of Liability

  • Holmarte is not responsible for any indirect, incidental, or consequential damages resulting from the use or misuse of our products.

  • Our liability is limited to the value of the product purchased.

8. Privacy & Data Protection

  • We respect your privacy and handle your personal information in accordance with our Privacy Policy.

  • By using our website, you consent to the collection and use of your data as outlined in the Privacy Policy.

9. Governing Law

  • These Terms are governed by and construed in accordance with the laws of India.

  • Any disputes will be subject to the jurisdiction of courts located in [Your City/State, India].

10. Changes to Terms

  • Holmarte reserves the right to update or modify these Terms at any time without prior notice.

  • Continued use of the website after changes implies acceptance of the revised Terms.