Returns & Exchanges Policy
- Eligibility: Returns are accepted only for damaged, defective, or wrong items delivered.
- Return Request: You must notify us within 3 days of delivery via email with your order number and photographs of the issue.
- Condition: Items must be unused, in original packaging, and returned in the same condition they were received.
- Exchanges: If eligible, you may request an exchange for the same item or another item of equal value.
- Non-Returnable Items: Custom-made, personalized, or bulk order items cannot be returned or exchanged unless damaged on arrival.
- Return Shipping: Customers are responsible for return shipping costs unless the item is faulty or damaged.